How To Find The Best Emergency Cleaning Company?

For any business to be successful, you have to select the vendors that support your company very carefully. One bad vendor can bring your business to a grinding halt. By that logic, imagine how important the company is that gets you re-started after a disaster or some other event has your business at a stand-still?

 Emergency cleaning services companies are one of those vendors you hope you never have to use but are critical to your business if you need them. Just like any other vendor you use; emergency cleaning companies aren’t all created equally. Taking the time to find a good one can save you time, money, and hassle if you should ever need one. So, what should you look for in an emergency cleaning company? Below are eight critical categories to help you guide your selection:

 1. Scope of Service

What services do they provide? Just like you wouldn’t hire three different painters to paint one wall, you don’t want to have to hire more than one company to handle a single clean-up project. Make sure the company you are considering offers a selection of services that fit your needs.

 2. Geographic Coverage

If you have multiple locations, you need to find a company that can handle any job at any location. Having to use multiple companies for multiple locations is a recipe for overspending due to oversight and complications with billing. Granted, not every good company is going to have national coverage but keeping the number of emergency cleaning companies you rely on low will ultimate save you money.

3. Responsiveness

In the beginning, when you’re reaching out to companies for information make a note of how fast do they respond. Things like this are important to pay attention to because responsiveness in the case of an emergency is absolutely critical.  Ask them how fast they respond to a request, how quickly will they provide a detailed quote, and how fast they mobilize their rapid response team. You should expect the following response time guarantees: answer a request within minutes, provide a quote within hours and deploy a team within one to two days. Time is never your friend in an emergency, so make sure you choose a company that is responsive from day one.

4. Security

In the event that you have damage to the structure of your business, you need to be working with an emergency cleaning company that will not only respond quickly to evaluate the damage but also need to secure your facility and any inventory you have on-site.

5. Qualifications

Just like you wouldn’t trust a painter that used his hands, you shouldn’t trust a cleaning company that doesn’t use the right equipment. Selecting any vendor should include making sure that they use vetted, qualified employees and well-maintained functional equipment. Also, you need a cleaning company that is bonded, licensed, insured, and whose employees pass a rigorous background check.

6. Communication

Setting clear expectations and clear pricing are the absolute basics of any vendor. Your emergency cleaning company should always detail exactly what they are going to do, how long it is going to take, and how much it is going to cost. When you are depending on a company to take the first step of recovering from a disaster, you cannot move forward until you know when that first step will be completed.

7. Flexibility

One mistake a lot of companies make when they hire an emergency cleaning company is to get locked into a company that does one thing really well. Make sure you’re using vendors that can handle any situation you may face. Just because they handle water damage well doesn’t mean that they can handle fire damage. Every situation is different and requires different skillsets, so make sure you choose a company that is as flexible as your needs.

8. Transparency

Any vendor is only as good as their word. If they present you with a contract jammed with fine print and conditions, you can almost certainly expect to be taken for a ride. Granted, no two jobs are the same, but the basic nature of the vendor always is.

Emergency cleaning companies are one of those things you always hope you never have to use, but when you need them – they are the difference in getting your business running again and being shut down. Make sure you always choose wisely and ask the right questions ahead of time, so that when it’s time to make that call you can do so with confidence.